Privacy Policy

Codeeaq (“we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or engage our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services.

We may collect the following categories of personal data:

• Contact information — name, email address, phone number, and company name provided via our contact forms.
• Usage data — IP address, browser type, pages visited, referring URLs, and time spent on pages, collected automatically via cookies and analytics tools.
• Communications — any messages, enquiries, or project briefs you send us.
• Business information — details about your organisation or project shared during an engagement.

We do not knowingly collect data from individuals under the age of 16.

We use collected data to:

• Respond to enquiries and deliver the services you request.
• Improve and personalise our website and service offerings.
• Send service updates, project communications, and — with your consent — marketing materials.
• Comply with applicable legal obligations.
• Detect and prevent fraud or security incidents.

We rely on the following legal bases under GDPR: contract performance, legitimate interests, legal obligation, and — where required — explicit consent.

We use cookies and similar technologies to analyse site usage and improve user experience. These include essential cookies (required for site operation), analytics cookies (e.g. Google Analytics), and preference cookies.

You can control cookie preferences through your browser settings. Disabling cookies may limit certain website functionality.

We do not sell your personal data. We may share it with:

• Service providers — trusted third parties that help us operate our business (e.g. hosting, analytics, email delivery), bound by data processing agreements.
• Legal authorities — where required by law, court order, or regulatory obligation.
• Business transfers — in connection with a merger, acquisition, or sale of assets, with notice provided to you.

Codeeaq operates from India and the UAE. If you access our services from the European Economic Area (EEA) or United Kingdom, your data may be transferred to and processed in countries outside these regions. Where such transfers occur, we ensure appropriate safeguards are in place, including standard contractual clauses approved by the European Commission.

We retain personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 3 years. Client project data is retained for the duration of our engagement plus 7 years for legal and accounting purposes.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate or incomplete data.
• Request erasure of your data (“right to be forgotten”).
• Restrict or object to certain processing activities.
• Request data portability in a machine-readable format.
• Withdraw consent at any time where processing is consent-based.

To exercise any of these rights, contact us at hello@codeeaq.com. We will respond within 30 days.

We implement industry-standard technical and organisational security measures — including encryption in transit (TLS), access controls, and regular security reviews — to protect your data from unauthorised access, loss, or disclosure. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

We may update this Privacy Policy periodically. When we do, we will revise the “Last updated” date at the top of this page. Material changes will be communicated via a notice on our website or by email where appropriate.

For privacy-related questions, requests, or complaints, please contact: